Customer Information

Below are links to helpful information and forms that can answer most of your questions. If you can’t find the answers click here to email us with your questions or call us at 985.537.5281


Utility Assistance Contacts – Agencies that can assist you with paying your utility bills. Click here for a list of those agencies.


Public Awareness – Information to help the public understand natural gas pipelines. Click here to view our Public Awareness Notice.


Rates – An explanation of current South Coast Gas and Pierre Part Natural Gas rates and tariffs. Click here to view those rates and tariffs.


Automatic Bank Draft – South Coast Gas automatic bank draft eliminates the monthly hassle and expense of mailing monthly payments or traveling to make payment for your gas utility bill. You can have your gas bill deducted from your checking or savings account each month through automatic bank draft.  Click here  for more information on Automatic Bank Draft.



Service Line Check List – Helpful information for new customers. This includes information on fees and when your service line and meter can be installed. Click here for more information.


Request to Remove Riser/Service Line – We need a signed request before we can remove a riser and/or service line. Click here to print the form to have a service line or riser removed.


Emergency Deferred Billing Plan – The Louisiana Public Service Commission allows for deferred billing for qualified customers during a declared emergency. You must be preregistered to participate. Click here for more information and to print an application.


Name Change Request Form – You may want to change the last name on your account because of marriage or a legal name change. Only your last name can be changed. Click here for a Name Change Request Form.

More Information on Natural Gas –


If  you need any additional information, click here to email us, or call us at 985.537.5281